01
A live reveal is happening now
Keep the reveal open and send us the reveal ID, the device model, and what the screen says. Do not create a replacement event or purchase again while the first payment is being checked.
WE ARE HERE FOR THE WHOLE MOMENT
Tell us what went wrong. A real person will help.
Include the email on your account and your reveal ID if you have one. Never send the baby’s answer, your password, an Apple receipt, or a participant token.
Email support
We normally reply within two business days. Safety and privacy reports are reviewed first.
02
Apple purchase or refund
Purchases made in the iPhone or iPad app are billed by Apple. You can review the purchase or request a refund from Apple. We can investigate a missing RevealTogether entitlement without asking for your Apple ID password.
03
Report a wish or abusive guest
Use the report or hide control beside the wish when available. You can also email us with the reveal ID and the visible name of the sender. Do not forward private invitation tokens.
04
Delete your account
In the app, open Profile and choose Delete my account. You can also read what is deleted before you confirm.